Frequently Asked Questions

Everything you need to know about shopping with EzyDog.

What is your return policy for apparel?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our return portal to start your exchange or refund process.

How do I determine my correct size?

Each product page includes a detailed size guide with measurements. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

Do you offer international shipping?

Yes, EzyDog ships worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester as part of our sustainability pledge.